Assistant Cabin Cleaning Manager

ISS•Atlanta, GA

3d•Onsite

About The Position

The Assistant Cabin Cleaning Manager supports the Cabin Cleaning Manager in overseeing daily aircraft cabin cleaning operations to ensure aircraft are cleaned safely, efficiently, and in compliance with airline, FAA, TSA, and airport authority standards. This role assists with supervising frontline staff, coordinating schedules, maintaining operational readiness, and ensuring a high level of service quality in a fast-paced, safety-sensitive aviation environment.

Requirements

Minimum of 1–3 years of supervisory or lead experience, preferably in aviation, cleaning services, or operations
Ability to work in a fast-paced, time-critical environment
Strong communication and team leadership skills
Basic proficiency with computers and operational reporting systems
Commitment to delivering exceptional client service and operational excellence
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Nice To Haves

A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
Coordinate activities with other internal departments
Participate in management team meetings

Responsibilities

Assist the Cabin Cleaning Manager with day-to-day aircraft cabin cleaning operations
Supervise cabin cleaning teams to ensure timely aircraft turns and on-time departures
Provide on-the-floor leadership during shifts, including coaching and direction of staff
Assist with employee scheduling, shift assignments, and coverage adjustments
Support onboarding, training, and coaching of new cabin cleaning employees
Monitor attendance, performance, and productivity; escalate issues as needed
Reinforce company policies, work rules, and safety expectations
Serve as a liaison between cabin cleaning staff, management, airline representatives, and airport stakeholders
Communicate operational updates, delays, or staffing issues to leadership in real time
Assist with daily briefings, shift handovers, and operational reporting
Step in as acting manager in the absence of the Cabin Cleaning Manager