Assistant Business Office Manager

Legacy Health Services•Middleburg Heights, OH

11d•Onsite

About The Position

Parkside Vila, a skilled nursing and rehabilitation center, is seeking a detail-oriented and customer-focused Assistant Business Office Manager (ABOM) to join our team. This role assists with the daily operations of the Business Office, supporting billing, accounts receivable, collections, Medicaid processing, and resident financial services. The ideal candidate will have strong administrative and financial skills, healthcare billing experience, and a passion for serving residents and their families.

Requirements

High School Diploma or GED.
Minimum one year of administrative, billing, bookkeeping, or accounts receivable experience.
Proficiency with Microsoft Office, including Excel and Outlook.
Strong organizational and communication skills.
Ability to maintain confidentiality and handle sensitive financial information.
Experience in a skilled nursing facility, long-term care, healthcare, or hospital setting.
Knowledge of Medicare, Medicaid, Managed Care, and private pay billing.
Experience with healthcare billing software and electronic medical record systems.
Previous experience in collections or accounts receivable.

Responsibilities

Assist with management of resident accounts and accounts receivable.
Support Medicare, Medicaid, Managed Care, and private pay billing processes.
Follow up on outstanding balances and collection efforts.
Assist with Medicaid applications and pending cases.
Verify insurance coverage and maintain accurate billing records.
Process admissions, discharges, and resident account updates.
Assist residents and family members with billing inquiries and financial questions.
Maintain resident trust accounts according to company policies and regulations.
Prepare reports, audits, and financial documentation as requested.
Ensure compliance with federal, state, and facility regulations.
Provide administrative support to the Business Office Manager and facility leadership.