Assistant Business Manager — Market Rate

Sail • Twin Cities, MN

6d • Onsite

About The Position

Seeking an organized, dependable operations pro who takes pride in a well-run community — accuracy, on-time work, nothing slipping through the cracks — while delivering steady, professional service to residents. The Assistant Business Manager is the operational backbone alongside the Business Manager — the person who keeps the community organized, accurate, and running smoothly day to day. You'll own the details that make a property run: turns and vacant-unit readiness, accurate Yardi data, on-time collections, clean files, renewals, and dependable execution, while supporting leasing and delivering steady, professional service to residents. Leasing support is in place at both communities, and the Business Manager leans on you to keep the operation tight. It's a high-impact seat with a clear runway toward Business Manager. Reports to the Business Manager. We have two standout opportunities open right now: A large, well-established community of nearly 300 homes. Plenty to keep organized, with a steady rhythm of operations, leasing, and resident activity — and a dedicated Business Manager plus leasing support alongside you. Ideal if you like owning the details on a substantial, well-run property. A close-knit pod of communities, mentored by a seasoned Area Manager. Variety, and a front-row seat to how an experienced leader runs several properties at once. Ideal if you like staying organized across more than one community and growing under a strong mentor. Tell us which fits you best — or both.

Requirements

• 1+ years of property management, leasing, or operations/administrative experience (market-rate multifamily a plus)
• Strong organization and exacting attention to detail — files, data, and deadlines managed consistently
• Comfortable following established processes and producing accurate, polished work
• Dependable, professional, and service-oriented with residents and teammates
• Proficiency in Yardi or comparable property management software (or the ability to learn quickly)
• Working understanding of Fair Housing law and leasing compliance
• Ability to stay organized and accurate while managing multiple recurring priorities
• High school diploma or equivalent

Nice To Haves

• some college or an industry credential (e.g., NALP) a plus

Responsibilities

• Keep the community running day to day — coordinate unit turns and vacant-unit readiness, white-glove move-in inspections, and timely move-outs; complete daily property walks for curb appeal and basic safety; manage keys and fobs; keep files audit-ready and the office show-ready; uphold SAIL standards consistently.
• Hit occupancy, collections, and delinquency benchmarks; post rent and fees promptly; verify and code vendor invoices; operate within budget; enter complete, accurate data in Yardi.
• Help drive occupancy with fast speed-to-lead — tours, applications and screening within policy, and consistent follow-up; support the renewal plan alongside the leasing team.
• Deliver Legendary Service through dependable, professional, and responsive support; resolve concerns promptly; respond to online reviews in a brand-aligned way; help host resident events.
• Maintain Fair Housing, ADA, and FCRA compliance; keep required postings, licenses, and reports current and on time; protect file integrity and support audits.
• Be the Business Manager's reliable right hand — anticipate needs, follow through, and keep the operation tight.

Benefits

• Medical, dental, vision, 401(k), paid time off, MN Earned Sick and Safe Time
• Ongoing professional development and a genuine path to Business Manager
• A structured, process-driven environment where dependability and precision are recognized and rewarded

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED