Assistant Business Mgr

Western Dental•Jacksonville, NC

About The Position

The Assistant Business Manager will be responsible for delivering an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, and collection of payment. This role involves regular review of business results, profit and loss management, and the creation of strategies and plans to improve business performance. The Assistant Business Manager will work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly. Additionally, they will lead strategic local marketing initiatives to drive brand awareness and new patient growth, and ensure compliance with health and safety regulations. Travel may be required for training and to perform job functions.

Requirements

Minimum of high school diploma or equivalent required
2+ years of leadership/management experience
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills

Nice To Haves

Bachelor's degree preferred
Dental experience preferred

Responsibilities

Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions