Assistant Bureau Chief

Baltimore County•Fullerton, MD

2d•Onsite

About The Position

Serves as the second-in-command for the Bureau of Utilities, providing executive-level leadership, operational oversight, and strategic support to ensure efficient delivery of utility services. Acts on behalf of the Bureau Chief as needed and leads performance management, process improvement, and organizational initiatives across the Bureau. This position is a vacancy in the Department of Public Works, Bureau of Utilities, Administration. The job announcement may close at any time with little or no notice, so applicants are advised to apply promptly. A list of eligible applicants will be established based on the examination, and current and future vacancies in any Office or Department of Baltimore County General Government may be filled from this list. All interested transfer and promotional candidates must apply at this time. Applicants must include the dates of promotions and reclassifications. Failure to complete all fields of the "Work Experience" section of the application will result in the application not being considered. A resume will not be considered in determining qualifications, but applicants selected for an interview may provide one then. Transcripts or licenses must be attached to the application; failure to submit proof of licenses, certifications, and education will result in the application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

Possession of a high school diploma, plus twelve years' subprofessional engineering experience. (Additional qualifying education may be substituted on a year-for-year basis up to a maximum of four years for the required experience.)
OR Possession of a certificate of Registration as a Professional Engineer in the State of Maryland.
Thorough knowledge of the principles and practices of asset management.
Ability to plan, coordinate, and manage an engineering program.
Ability to supervise professional engineering, subprofessional engineering, technical, and clerical staff.
Ability to communicate effectively with internal staff and external vendors.
Possession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license may be required for some positions at the time of appointment.
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Diplomas or transcripts must show the applicant’s major field of study.
Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Nice To Haves

Knowledge of asset management software preferred.

Responsibilities

Serve as principal advisor and deputy to the Bureau Chief on operational, administrative, and strategic matters.
Act on behalf of the Bureau Chief in their absence, including decision-making authority and executive representation.
Direct and oversee daily Bureau operations to ensure efficient, effective, and compliant utility services.
Identify, develop, and implement process improvements to enhance operational efficiency and service delivery.
Assist in development and administration of Bureau policies, procedures, goals, and strategic initiatives.
Coordinate activities across divisions, bureaus, departments, contractors, and external stakeholders.
Monitor operational performance metrics and recommend improvements based on data analysis and best practices.
Support budget planning, resource allocation, and fiscal oversight activities.
Ensure compliance with applicable county, state, and federal regulations, policies, and safety standards.
Respond to escalated operational issues, emergencies, and customer service concerns as needed.
Promote a culture of accountability, collaboration, professionalism, and continuous improvement.
Serve as the primary point of contact and coordination lead between the Bureau Chief, senior management, and operational staff during emergencies, critical incidents, and other time-sensitive situations affecting Bureau operations.
Oversee contract management activities throughout the full contract lifecycle, including procurement coordination, contract administration, vendor performance monitoring, compliance oversight, and ongoing operational management of contracted services.
Spearhead process and system improvement initiatives by evaluating operational workflows, identifying efficiencies, and implementing innovative solutions to enhance service delivery, accountability, and organizational performance.
Performs other related duties as required.