Assistant, Brand & Audience Services

Warner Music•Los Angeles, CA

3h•Onsite

About The Position

The Global Brand & Audience team develops and implements artist strategy and planning, driving culture and commercial streaming alike. The Brand & Audience Services team comprises cross-functional disciplines, including Creative Development, Paid Media, Influencer/Creator Marketing, and Direct-to-Fan and Community Engagement. The team is responsible for marquee artists and their storytelling. The Team Assistant is a highly organized entry-level professional providing foundational administrative and operational support to the Brand & Audience Services department. This position focuses on the "connective tissue" of the team—ensuring cross-functional projects stay organized, and general team logistics are handled with precision. You will provide broad support to the team, helping them execute high-volume digital and physical marketing campaigns.

Requirements

Meticulous attention to detail and ability to multi-task across different specialist teams in a fast-paced environment.
Ability to anticipate team needs and take the initiative to build streamlined workflows that improve general operational efficiency.
Strong written and verbal skills and concise, professional communication, comfortable interacting with everyone from coordinators to senior executives.
Deeply connected to music culture and social media trends.
Basic understanding of social platform specifications (Meta, TikTok, YouTube, Snapchat, etc.).
Proficient in Google Workspace.
Experience with or curiosity about project management tools and AI-driven workflows.

Nice To Haves

0–2 years of relevant support experience in the music, media, or entertainment industry.
A passion for music and the preservation of artist legacies.

Responsibilities

Own the Linkfire creation and execution process for catalog releases. Ensure all links are active, updated, and destination URLs are accurate across global territories.
Proactively monitor social platforms to flag trending audio and formats that align with our catalog brand strategies, providing "real-time" insights to our Social Creative lead.
Submit song attributions and conversions for TikTok and Meta original sounds.
Ensure custom audiences are being updated/created and delivered to Meta to use for retargeting.
Work with Paid Media to gather assets and approved copy for paid media campaigns.
Help sort and field vendor invoices to appropriate teams for payment.
Assist with the setup, build, and live execution of paid media campaigns across key digital and social platforms (including Spotify, TikTok, and Meta).
Actively monitor live campaign performance and assist with pacing, budget tracking, and real-time optimization to maximize ROI.
Ensure relevant first-party data segments are consistently synced, clean, and up to date with our external ad agencies and partner platforms.
Maintain data integrity across systems to support highly targeted audience retargeting and acquisition.
Assist with general paid media reporting, generating structured performance updates for Brand leads during and post-campaign.
Compile and format raw campaign data into standardized reports to assist with performance tracking.
Coordinate the internal ad credits workflow, ensuring platform credits are tracked, allocated, and executed efficiently across various global campaigns and territory collaborations.