Assistant Branch Operations Manager
About The Position
The RBC Dominion Securities Management team located in Richmond Hill is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.
Requirements
- Ability to work efficiently and multi-task in a fast-paced environment
- Meticulous attention to detail and effective organizational talents
- Proficiency Microsoft Office Suite
- Demonstrated aptitude in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Exceptional written and verbal communication skills in English.
Nice To Haves
- Proficiency in Mandarin and Cantonese are considered an asset.
- Canadian Investment Regulatory Exam, CIRE
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Experience in the securities industry is an asset
Responsibilities
- Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
- Ensure compliance and internal control requirements are met.
- Branch technology access, setup, and troubleshooting.
Benefits
- bonuses
- flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
