Assistant Branch Manager

Trax Credit Union•Brandon, FL

just now•Onsite

About The Position

At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence—and we’re looking for leaders who bring these values to life every day.

Requirements

3+ years of experience in a financial institution
1+ year of cash handling experience
A genuine passion for helping both members and your team succeed

Nice To Haves

You’ll have real influence—on team performance, member experience, and branch success
It’s a hands-on leadership role where no two days look the same
You’ll grow your leadership skills while staying connected to the front line
You’ll be part of a team that values collaboration, accountability, and service

Responsibilities

Partner with the Branch Manager to keep daily operations running seamlessly across teller, member service, and lending functions
Be the go-to expert—answering everything from quick questions to more complex scenarios around products, policies, and regulations
Oversee cash operations, including vault balancing, cash ordering, and decision-making around member transactions and funds availability
Jump in when needed—serving as a teller or vault teller and handling all related duties with confidence
Drive growth by identifying opportunities, building relationships, and connecting members with the right financial solutions
Help the branch hit (and exceed) goals for loans, new accounts, and referrals
Open new accounts and guide members through important financial decisions
Detect and prevent fraudulent activity—protecting both members and the credit union
Review and explain credit reports in a clear, helpful way
Originate, process, and close loans from start to finish
Coach and develop team members—building their technical skills, sales confidence, and people skills