Assistant Branch Manager

Royal Bank of Canada•Dartmouth, NS

3d•Onsite

About The Position

The Associate Branch Manager works in concert with Branch Manager to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firm’s corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.

Requirements

Post-Secondary Education (College or University)
Retail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experience
Demonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.
Ability to engage a diverse team that includes branch staff, middle office and internal and external partners
Experience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.
Proven experience in leading a team, coaching and developing and motivating others.
Decisive and Results Driven
Canadian Investment Regulatory Exam, CIRE and the Retail Securities Exam (RSE).
Superior written and oral communication skills.

Nice To Haves

Certified Financial Planner (CFP), Chartered Investment Manager (CIM), and Chartered Financial Analyst (CFA), CIRO Supervisor Exam
RBC Dominion Securities experience
WM Operations and Financial Industry background

Responsibilities

Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.
Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.
Engages in high performance coaching with each IA.
Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.
Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.
Consistently seeks opportunities to engage employees in improving the working environment within the branch.
Develops actionable feedback for IA’s and support staff, whether it is positive or corrective. Is willing to make tough decisions.
Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesn’t stop at the first or easy answer.