Assistant Branch Manager

GenoaBank • Port Clinton, OH

36d • Onsite

About The Position

GenoaBank, founded in 1902, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in counties of Lucas, Ottawa, Sandusky, Wood, Fulton, Erie and the Michigan County of Monroe. Since the time GenoaBank first opened its doors, it has continued to expand and now operates branches in Elmore, Fremont, Maumee, Millbury, Oregon, Perrysburg/Rossford, Port Clinton/Catawba, Sylvania, and Downtown Toledo, Ohio.

GenoaBank has always been driven to serve each community’s financial needs and continues to provide the same friendly, personal service it has since day one.

Taking your banking needs personally is our priority. Your financial needs will be met with exceptional service, quick decisions, innovative products and great rates that only local ownership can deliver. GenoaBank offers experience and service that has kept customers coming back for over 120 years! GenoaBank. Taking your banking needs personally.

Requirements

• High School Diploma required
• 3-5 years CSR and New account experience
• Computer skills
• Above average communication skills
• Management skills
• Familiar with compliance regulations
• Notary

Nice To Haves

• Associates Degree preferred
• lending experience helpful

Responsibilities

• Assists Branch Manager in all phases of branch operations, and assumes responsibility for the branch in the Branch Manager’s absence.
• Backs-up CSR line and acts as Lead CSR in his or her absence.
• Opens new accounts, is a consumer loan officer and is responsible for maintaining quality customer service.
• Opens and closes the branch lobby.
• Answers customer or CSR questions and resolves customer issues.
• Matches customer needs with bank products.
• Responsible for opening new deposit accounts including; checking, savings, CDs, IRAs, safety deposit boxes, etc.
• Enters information on the computer system and processes proper paperwork.
• Follows all pertinent compliance regulations.
• Must be available for appointments and customer walk-ins.
• Interviews customers and has ability to take applications for all consumer loans (Home equity, Second Mortgage, and installment loans, etc.).
• Responsible for following all pertinent compliance regulations.
• Backs-up CSR line during times of need.
• Covers Lead CSR duties in his or her absence.
• Assists with managing vault cash and other CSR needs.
• Works with manager to resolve personnel issues.
• Limited supervisory responsibility, however directly responsible for personnel concerns in the absence of the Manager.
• Assists in staff scheduling.
• Assists in monitoring NSF activity, kiting and overdrawn accounts.
• Assists with staff training.
• Ensures security procedures are followed by branch staff.
• Maintains compliance and required compliance training with all banking laws, acts, regulations and bank policies and procedures.
• Any other duties, projects, and/or supervisory functions as assigned by Management.

Benefits

• 100% of the premiums for the employees medical, dental, vision, long-term disability, short-term disability, and life insurances
• 401(k) plan and match 50% up to 8%
• additional 4% profit sharing
• Employee Stock Purchase Plan
• generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED