Assistant Branch Manager - Olympia Branch

WSECU • Olympia, WA

2d • $80,168 - $108,698 • Onsite

About The Position

Put your strong leadership background and high standards of excellence to work at WSECU’s Olympia branch. This branch is looking for a high energy, experienced person to help lead their top-notch team.

Requirements

• Two years of college OR substitute two years of leadership experience for college
• Minimum two years of experience in member service or retail
• Minimum one year in leadership or supervisory experience
• Effective and tactful communication skills; listening, written and oral
• Ability to research numerical discrepancies
• Ability to work individually and as part of a team, ability to motivate others
• Professional presentation and appearance
• Ability to analyze information and form recommendations
• Ability to work in a fast paced environment, dealing with all types of member issues
• Ability to learn, maintain and pass continuing annual regulatory education requirements

Nice To Haves

• New Account and Lending experience
• Coaching and mentoring experience
• Understanding of financial regulations
• Communications training, budgeting experience and business/strategic planning
• Sales and customer service training

Responsibilities

• Assisting the Branch Manager in leading the daily operations of the branch
• Coaching and developing employees to support WSECU's Brand Promise
• Documents employee performance and attendance, while holding staff accountable to meeting our Member Experience Principles and operational efficiency including compliance, policy adherence, balancing, and procedural accuracy.
• Ensuring employees are equipped to meet member needs while observing the Credit Union's operating guidelines and Code of Conduct standards
• Facilitates/participates in Team Blitz and Sales and Service meetings to celebrate progress and set goals. Actively recognizes and motivates team achievement.
• Meeting established branch sales and performance results
• Performing duties in compliance with internal policies and regulatory requirements including, but not limited to, the Bank Secrecy Act
• Demonstrates proactive listening, probing, and clarifying skills to meet staff needs and provides optimal feedback.

Benefits

• Medical, Dental, Vision, and Life Insurance with Premiums options paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree