Assistant Branch Manager

First City Credit Union•Claremont, CA

9d•$74,711 - $112,066•Onsite

About The Position

The Assistant Branch Manager will partner with the Branch Manager in developing and implementing branch sales and service strategies. They will lead daily operational activities including staff scheduling and coverage, cash management and security, branch opening/closing procedures, and risk management protocols. The role involves providing sales leadership by coaching staff on sales techniques, monitoring sales goals and metrics, and assisting with sales campaigns while ensuring quality member interactions. Additionally, the Assistant Branch Manager will ensure operational excellence by overseeing cash operations and vault management, maintaining branch security protocols, managing audit compliance, and communicating procedural changes. Support for business development through community event participation is also a key aspect of the role.

Requirements

Bachelor's degree is preferred, or equivalent combination of education and experience.
Minimum of three years' financial institution experience.
Strong sales and leadership skills.
Knowledge of financial industry regulations and compliance requirements.

Responsibilities

Partners with Branch Manager in developing and implementing branch sales and service strategies.
Lead daily operational activities including staff scheduling and coverage, cash management and security, branch opening/closing procedures and risk management protocols.
Provides sales leadership by coaching staff on sales techniques, monitoring sales goals and metrics.
Assists Branch manager with implementing sales campaigns while ensuring quality member interactions.
Ensures operational excellence by overseeing cash operations and vault management.
Maintains branch security protocols and manages audit compliance.
Communicates any changes to procedures, processes and tasks in a timely manner.
Supports business development by participating in community events.