Assistant Branch Manager, Hadley MA

Florence Bank • Hadley, MA

just now • $60,180 - $78,108 • Onsite

About The Position

Assists with overseeing the management and operations of a branch office. Provides superior customer service while placing an emphasis on relationship building.

Requirements

• High school diploma or GED required; additional courses or CFT classes preferred.
• Minimum of two (2) years of retail banking experience with demonstrated leadership and supervisory skills.
• Strong knowledge of current technology and ability to adapt to changing technology.
• Strong communication and interpersonal skills.

Responsibilities

• Consistently provides superior professional service to internal and external customers.
• Consistently meets expectations of teamwork, punctuality, and regular, reliable attendance.
• Effectively performs in the area of employee management and development through conducting regular staff meetings; monitoring staffing levels, demonstrating strong communication, coaching, and training of staff; conducting performance evaluations; focusing on staff development; and ensuring employee engagement.
• Demonstrates effective knowledge and management of all bank policies and procedures.
• Opens, maintains, and services deposit accounts and ancillary services.
• Effectively originate mortgages and home equity loans.
• Supporting branch staff with questions, exceptions, and problem solving.
• Assists in attaining all branch goals.
• Assumes a leadership role in creating awareness about products and services and makes referrals as appropriate. Manages branch products and services campaigns.
• Maintains a working knowledge of the BSA requirements and related policies and procedures.
• May review Large Currency Transaction records to ensure accuracy and completeness.
• Complete understanding of Business Continuity Plan and procedures.
• Demonstrates commitment to personal and professional development by attending programs/seminars and participating in business development and networking opportunities.
• Provides support to all branches.
• Assumes additional responsibilities, as requested.

Benefits

• Competitive salary
• Generous paid time off
• 12 paid holidays
• Dynamic work culture
• Fun work environment
• Weekly pay schedule
• Medical, dental, vision and life insurance upon hire
• 401K plan with dollar-for-dollar match
• Profit sharing bonus after two full calendar years of employment
• Robust wellness program with monetary incentives
• $5,000 tuition reimbursement each calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED