Assistant Branch Manager- Edwardsville

Dieterich Bank•Edwardsville, IL

13d•Onsite

About The Position

Dieterich Bank is looking for an Assistant Branch Manager to join our team at our Edwardsville branch. Assistant Branch Managers are the first line of assistance to the front-line retail banking staff. This position is responsible for building loyalty to the organization, training, and overseeing front-line tasks. Assistant Branch Managers are responsible for addressing compliance and task-related performance issues by offering assistance, retraining, and oversight as necessary. They gladly perform front-line duties as needed and in a manner that consistently models Dieterich Bank's standards of superior quality and service and are fully compliant with industry regulations. About Us: Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we're not just about banking - we're about building relationships and enhancing lives. Voted one of the best places to work in Illinois for seven consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That's why we're dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.

Requirements

Associates degree preferred or an equivalent combination of education and/or experience.
Minimum of 1-2 years of experience in customer service with banking experience being a plus, but not required

Nice To Haves

banking experience

Responsibilities

Train employees on all front-line tasks.
Contribute to the performance appraisal process of front-line staff by providing input to the Branch Manager as needed.
Demonstrate the ability to independently make and communicate sound decisions based upon Bank policies, knowledge, and experience.
Verify that all policies and procedures are followed and that the risk of fraud is minimized.
Support the business development and community involvement of every Dieterich Bank representative in regard to staffing, coverage, etc.
Recommend new products/services, systems/policies, etc. to improve Bank performance.
Ensure that Bank policies and procedures as well as industry regulations are met.
Exercise good judgment and be alert to possible fraud.
Craft a culture that includes a positive work atmosphere of mutual respect.
Manage multiple tasks and respond to pressure and change with poise and confidence.
Support the Retail Banking Manager on reaching performance goals both individually and at the branch level.
Assist other branches as needed for staffing which may include travel.
Maintain confidentiality of customer and employee information.