Assistant Branch Manager (48444)
Willamette Valley Bank•Albany, OR
•Onsite
About The Position
Willamette Valley Bank is seeking a detail-oriented individual with strong customer-focus for an Assistant Branch Manager role. The ABM will support the Branch Manager in growing the bank and leading a team of retail branch employees. This role is responsible for staff development, operational oversight, and ensuring a high-quality client experience while meeting sales and service goals.
Requirements
- Minimum of 2 years sales experience preferred
- Bachelor’s degree in business or related field or equivalent work experience preferred
- In-depth knowledge of bank products, services, policies and procedures
- Strong PC skills, including Microsoft Office
- Excellent customer service and sales management capabilities
- Effective written and verbal communication skills
- Strong interpersonal and self-direction skills
Responsibilities
- Ensure a high-quality client experience with every interaction, supporting the bank’s service standards and customer satisfaction goals
- Assist the Branch Manager in coaching, developing, and motivating branch staff to achieve performance goals
- Oversee internal and external audits and ensure compliance with all regulatory requirements, and manage the implementation and revision of branch operations
- Ensure branch staff adhere to all applicable laws, regulations, and internal policies, including completing mandatory compliance training
- Promote staff development in sales, service, compliance, and leadership
Benefits
- Competitive compensation and benefits package
- A caring, stable and safe working environment
- Experienced and helpful leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
