About The Position

The Symicor Group is a boutique talent acquisition firm that specializes in providing top-tier banking and accounting talent. Our recruiters, many of whom are former bankers or accountants, possess a deep understanding of the industry and are adept at identifying the best candidates. We are assisting a bank client in filling an Assistant Branch Manager role in the Dallas, TX area. This position is focused on generating new, profitable financial relationships within the business and commercial banking segments, with an emphasis on deposits, retail, cash management, business services, and other bank products. The role involves servicing customers' financial needs to foster and maintain profitable customer relationships, and it is responsible for the sales and service of all retail products and services to both consumer and commercial customers. The Assistant Branch Manager will ensure complete customer satisfaction through quality service in every transaction. This is not a remote position and offers a salary of up to $65K, along with a benefits package.

Requirements

  • A proven sales leader with a record of success in staff development and talent management.
  • A solid understanding of industry and retail banking knowledge.
  • Excellent interpersonal and communicative skills in both individuals and groups.
  • Ability to balance sales goals and unnecessary risk or exposure.
  • Team player, understanding the power of open and honest communication.
  • Ability to recognize the customer’s needs and suggest the best product/service.
  • Attention to detail and accuracy in all transactions.
  • Good oral communication.
  • Ability to adapt and embrace policy and procedure changes.

Responsibilities

  • Assisting the branch manager in the day-to-day operation of a branch.
  • Training branch personnel in various duties, and overseeing the scheduling of personnel, ordering of cash, and workflow of the branch.
  • Ensuring staff achieves sales and service objectives by coaching and presenting an outstanding individual performance in these areas.
  • Assisting the manager in creating a branch sales culture, including a comprehensive understanding of the branch sales plan and goals.
  • Serving as customers’ single point of contact on all bank products and services.
  • Identifying problems and initiating resolutions efficiently, notifying appropriate resources of issues and outcomes, and ensuring inquiries and investigations are completed in a timely manner.
  • Overseeing and auditing operational procedures, which may include those for safe deposit, negotiable instruments, night deposit, etc.
  • Assisting Branch Manager in ensuring bank security and compliance with state and federal laws within the scope of position, and prominent display of required posters.
  • Managing branch in the absence of the Branch Manager.

Benefits

  • Generous salary of up to $65K
  • Benefits package
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