Assistant Branch Manager

Sun East Federal Credit Union • Upper Chichester, PA

19h • Onsite

About The Position

Sun East Federal Credit Union in Aston, PA is seeking an Assistant Branch Manager to join their team. This role is for a positive "people person" with a strong work ethic who shares in the credit union philosophy of "people helping people." The position offers opportunities for professional growth and advancement within a stable and respected financial institution. The role involves management, sales, and customer service, with a competitive wage based on experience. Sun East Federal Credit Union, headquartered in Aston, PA, was chartered in 1949 and has grown to serve over 50,400 members. As a cooperative financial institution owned by its members, its philosophy is "people helping people." The credit union aims to be its members' heroes and build relationships that create lasting legacies. To support this mission, they offer competitive pay, a comprehensive benefits package, and a rewarding work environment with career development opportunities.

Requirements

• High School Diploma or equivalent
• 2 years Prior Supervisory Experience preferred
• Proven ability to sell while building lasting relationships
• Good public relations skills
• Ability to work independently
• Ability to communicate effectively
• Good Organizational Skills
• Basic typing and math skills
• Previous Banking and/or credit union experience
• Previous Loan experience
• Credit, criminal, employment, and education background checks are conducted on potential candidates.
• A post-offer, pre-employment drug test is also conducted.

Nice To Haves

• Bilingual skills a plus

Responsibilities

• Assist with the overall efficient and effective operation of the Branch by leading employees in a successful sales environment.
• Introduce new members to credit union products and services in a pleasant and positive manner.
• Exemplify Sun East's Mission and Values by putting the member and fellow employees first, every day.
• Fill in for the Branch Manager in their absence.
• Assist with personnel issues, member problems, questions, and complaints.
• Interact with the manager and other departments to resolve any Branch issues.
• Work with the manager in training new personnel and evaluating branch personnel for annual performance reviews.
• Ensure communication between staff and the Branch Manager for an efficient working environment.
• Work with members to cross-sell, sell, and up-sell all Credit Union products and services to new and existing members.
• Evaluate requests for new accounts with ChexSystems and member requests for reopening accounts.
• Complete new accounts and loan applications accurately.
• Scan all new account and existing member account files and documents accurately and in a timely manner.
• Assist in monitoring the Branch Scorecard and correcting identified errors.
• Answer teller questions regarding member transactions and check holds.
• Assist with the operations of the teller line, including check encoding and ATM settlements.
• Fill in for any branch position when necessary, including vault responsibilities, ordering cash, and shipping coin.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• 401(k) plan with company match
• Life insurance
• Interest rate reduction on loans
• Employee discounts on movie tickets, theme park tickets, and discounted tickets to local events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees