Assistant Branch Manager

Columbia Bank•Redmond, OR

1d•$22 - $27•Onsite

About The Position

The Assistant Branch Manager works closely with the Branch Manager to help attain branch and Bank goals by ensuring day-to-day operational excellence, supervising and leading Tellers, and providing Breakthrough Client Service. The role also processes transactions, helps clients select appropriate account and loan products, cross-sells banking services, and makes referrals to other departments as appropriate. The position is fully onsite at the posted location in Redmond, Oregon.

Requirements

High school diploma or GED.
At least 2 years of retail banking experience.
Customer service background in retail or banking.
Demonstrated ability to grow sales by developing lasting, knowledge-based client relationships and offering customized solutions.
Demonstrated leadership skills, including handling difficult customer and associate conversations professionally, transparently, and courteously.
Strong attention to detail and ability to multitask effectively.
Proficiency with spreadsheets, banking computer systems, and related software; ability to operate office equipment and perform repetitive tasks such as counting cash, typing, and handling documents.
Must register as a Mortgage Loan Originator (MLO) and comply with SAFE Act requirements. This position is authorized for open-end transactions only, such as home equity lines of credit, and is not authorized to act as a Bank Closed-End MLO.

Nice To Haves

Associate’s or bachelor’s degree, or a vocational or technical degree in banking, business, or a related field, or equivalent work experience.
1 year of management or supervisory experience.
1 year of consumer and small business lending origination experience.

Responsibilities

Ensure the branch meets or exceeds operational standards and achieves satisfactory audits.
Monitor sales and service goals, and coach team members to deepen customer relationships using Client and Business Financial Review.
Develop and maintain long-term relationships with consumers and businesses in the local community, providing proactive solutions and problem resolution consistent with the bank’s Breakthrough Client Service Standards.
Back up the personal banking team by opening new accounts, receiving loan requests, and gathering credit-related information.
Manage, lead, train, and coach Tellers; may also oversee personal bankers in collaboration with the Branch Manager.
Process and oversee branch opening and closing, overdraft monitoring, wire transfers and collections, stop payments, and branch controls.
Process transactions, place clients in appropriate account and loan products, cross-sell bank services, and make referrals to other departments.

Benefits

Competitive incentive plan with rewards tied to performance.
Professional development through tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.