Assistant Branch Manager
Superior Choice Credit Union•Superior, WI
•Onsite
About The Position
We’re seeking an Assistant Branch Manager to support the daily operations of one of our Credit Union branches. In this role, you’ll work side-by-side with the Branch Manager to ensure the branch meets organizational, financial, operational, service, and growth goals — all while helping develop a well-trained, engaged, and motivated team.
Requirements
- 3–5 years of similar or related experience, preferably in a financial institution
- Possess an in-depth understanding of regulations affecting deposit, loan, and accounting programs
- Comfortable interpreting and applying policies, procedures, and regulations
- Enjoy coaching others, giving feedback, and helping employees grow
- Goal-oriented with proven sales skills and a focus on member service
- Communicate effectively in person, on the phone, and in writing — with professionalism, confidentiality, and tact
- Strong analytical, organization, and keyboarding skills
- Confident using computers, email, internet, and standard office software
Responsibilities
- Assisting the Branch Manager with developing, coordinating, and evaluating branch staff to foster a cohesive and high-performing team
- Ensuring the branch complies with credit union policies and procedures, as well as federal and state regulations and NCUA requirements
- Supporting branch audits and preparing reports to ensure ongoing compliance
- Serving members by selling credit union products and services and assisting with loan requests and depository transactions in a timely and accurate manner
- Performing duties as Acting Branch Manager when the Branch Manager is out of the office
- Participating in effective sales meetings and supporting the branch’s growth and operational plans
- Providing timely feedback and observations to direct reports at least quarterly
- Keeping management informed of key operational issues affecting the branch
- Working collaboratively in a team environment while also being confident working independently
- Performing other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
