Assistant Branch Manager

RBC • Halifax, NS

2d • Onsite

About The Position

This role is responsible for ensuring high employee engagement through talent management, development, and career planning. The Assistant Branch Manager will deliver results through strong sales management routines and coaching ability, providing professional advice and education on complex credit and investment needs for both personal and business clients. They will collaborate with market-leading professionals in financial planning, retirement planning, home equity finance, and business banking to ensure clients receive customized, expert advice. The role involves inspiring, orchestrating, and pioneering superior retailing excellence to deliver a memorable client experience, modeling and coaching the team on client advice, problem resolution, and advocating for digital enablement. The Assistant Branch Manager will partner with their manager to ensure operational effectiveness and maximize team performance, while also addressing local community needs through appropriate recruitment and management practices.

Requirements

• Minimum of 2-3 years’ experience in a relationship management role within the financial industry (e.g., Banking Advisor, Financial Advisor)
• Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals
• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date
• Demonstrated success delivering/coaching to providing advice to clients resulting in strong client relationships and superior sales results

Nice To Haves

• Strong communication and decision-making skills, with the ability to communicate and lead change
• Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment
• A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

Responsibilities

• Ensure high employee engagement through talent management, development & career planning
• Deliver results through strong sales management routines and coaching ability
• Provide profession advice and education with an ability to address complex credit and investment personal & business needs
• Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Address local community needs through appropriate recruitment and management practices

Benefits

• performance based bonuses
• flexible benefits
• competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree