Assistant Branch Manager

Royal Bank of Canada • Cambridge, ON

2d • Onsite

About The Position

The Assistant Branch Manager will be responsible for ensuring high employee engagement through talent management, development, and career planning. They will deliver results through strong sales management routines and coaching ability, and partner with their manager to ensure the operational effectiveness of the branch and maximize team performance. The role involves inspiring, orchestrating, and pioneering superior retailing excellence to deliver a memorable client experience. The Assistant Branch Manager will coach their team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage. They will also leverage partners to establish internal and external working relationships to support business objectives and address local community needs through appropriate recruitment and management practices.

Requirements

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry
• Proven success in business growth, as well as establishing community and client relationships
• At least 2 years of licensed mutual fund sales experience within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Nice To Haves

• Experience in both business and personal banking
• Strong understanding of sales management routines and ability to lead the team to action
• Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
• Entrepreneurial mindset, with the ability to seek out and develop new business

Responsibilities

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

Benefits

• Performance based bonuses
• Flexible benefits
• Competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees