Assistant Branch Manager

Oregon State Credit UnionKeizer, OR
Onsite

About The Position

With a strong reputation of integrity, unsurpassed service, and member focus, Oregon State Credit Union is one of the most respected credit unions in the Northwest. We are a passionate team that is committed to our vision of creating financial solutions that make lives better. As we get ready to expand into a new market, we are looking for a dynamic and dedicated Assistant Branch Manager to join our team and help bring our mission and values to life in a new community. As Assistant Branch Manager, you will partner closely with the Branch Manager to oversee the daily operations of the branch, ensuring excellent member service and compliance are upheld with credit union standards. This position also plays a key role in fostering positive team morale, supporting professional growth and development and serving as a trusted resource for any challenges or problems that may arise within the branch.

Requirements

  • Proven ability to consult with members, identify needs and provide sound solutions.
  • Prior operations experience highly preferred, including branch balancing, maintaining proper cash levels, cash audits and implementing security controls.
  • Demonstrated knowledge of credit union eligibility, loan and share products, and cross-functional department services including Business, Commercial, Investments and Mortgage.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills with the ability to maintain a high degree of complex problem solving and conflict resolution.
  • One year of management experience preferred or equivalent peer mentorship experience required.
  • Strong management and leadership skills required with prior experience or exposure to hiring, managing performance and employment issues, and providing coaching, training and mentoring to team members highly preferred.
  • At least two years of relevant experience in the financial services industry.
  • One year of lending experience required.
  • High School Diploma or GED equivalent required.
  • Must be able to demonstrate the legal right to work in the US.
  • Must pass a background screening to the satisfaction of Oregon State Credit Union.

Nice To Haves

  • Prior operations experience highly preferred, including branch balancing, maintaining proper cash levels, cash audits and implementing security controls.
  • One year of management experience preferred or equivalent peer mentorship experience required.
  • Prior experience or exposure to hiring, managing performance and employment issues, and providing coaching, training and mentoring to team members highly preferred.

Responsibilities

  • Oversee the daily operations of the branch in partnership with the Branch Manager.
  • Ensure excellent member service and compliance with credit union standards.
  • Foster positive team morale.
  • Support professional growth and development of team members.
  • Serve as a trusted resource for challenges or problems within the branch.

Benefits

  • A positive atmosphere
  • Initial and on-going support and training
  • Competitive wages
  • Incentive bonuses
  • Paid holidays
  • Paid time off
  • 401k Plan with an amazingly generous credit union match!
  • 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance
  • Dependent coverage also available
  • Health and dependent care Flexible Spending Plan
  • Premier membership perks
  • Loan discounts
  • Company clothing
  • Wellness programs
  • Recognition programs
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