Assistant Branch Manager

IBC•Dallas, TX

1d•Onsite

About The Position

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Requirements

High School diploma or GED equivalent
Customer service working experience preferred
Must demonstrate ability to perform

Nice To Haves

Some college, preferred

Responsibilities

Manages individual, staff and branch sales performance expectations in accordance to our TSA, HPSRP, TSP and Referral Programs.
Plan and organize outreach activities such as presentations, blitzing, and outside call activities with staff.
Manages and motivate employees for branch growth.
Assist and maintain customer relationships with face-to-face meetings, phone calls ad lobby time and maintain portfolio.
Assists in facilitates daily huddles and weekly meetings.
Analyzing sales reports (review sales performance and sales strategies)
Assist in the development of employees through coaching, role plays, counseling (s), performance improvement plans, employee empowerment, salary cards and evaluations
Promptly responds to customer complaints
Understands and complies with Federal regulations and internal bank policies and procedures.
Assist in conducting exit meetings and terminations.
Supervises staff time and attendance
Attends weekly or monthly management meetings
Assist with on-the-job training
Timely management of all branch administration job functions.
Other duties as assigned