Assistant Branch Manager - Bronx Branch

Dime Careers•Bronx, NY
•Onsite

About The Position

Dime Commercial Bank is hiring an Assistant Branch Manager for its Bronx Branch in New York. Under the direction of the Branch Manager, the Assistant Branch Manager is responsible for overall branch operations and must have an in-depth understanding of operational procedures, bank products, and applicable regulatory requirements. The role supports efficient, compliant branch operations, supervises and develops staff, provides customer service and product solutions, and supports sales and business development. The Assistant Branch Manager oversees the branch in the Branch Manager’s absence and may assist at the platform or teller station as needed. The hourly wage range is $28 to $36. Exact pay may vary based on skills, experience, training, licenses or certifications, language necessities, and location. Applicants must attach a recent resume.

Requirements

  • High school diploma or equivalent.
  • Must be a notary public or become one within six months.
  • Advanced PC, network, email, Director, Internet, word processing, spreadsheet, ITI Advanced, and transaction research skills.
  • Working knowledge of applicable regulatory requirements as documented on the compliance chart.
  • Must comply with all state and federal regulations.

Nice To Haves

  • A minimum of five years of banking and/or management experience is preferred.
  • Strong retail banking operations experience, current or previous.

Responsibilities

  • Manage the branch’s day-to-day operations, ensuring efficient operation, regulatory compliance, and staff adherence to bank policies and procedures.
  • Work with staff daily to carry out management directives, including scheduling, recruiting, training, evaluating, developing, and mentoring employees.
  • Supervise the Head Teller and Customer Service Associates, promoting superior customer service and adherence to bank policy and service principles.
  • Make ongoing decisions about procedural questions, interpret bank policy for specific transactions, and consult the Branch Manager or Branch Operations staff on issues beyond the role’s experience.
  • Maintain in-depth knowledge of bank products and services and use it to address customers’ financial needs.
  • Open, close, sell, and service bank deposit and consumer loan products.
  • Support the Branch Manager’s business development efforts through in-branch sales, customer and prospect phone contact, and direct-mail campaigns and follow-up.
  • Make overdraft decisions within the authority granted by the Branch Manager.
  • Review, submit, process, and close consumer loan requests.
  • Maintain a neat, orderly, and professional appearance for branch staff and the branch facility.
  • Oversee the branch when the Branch Manager is absent.
  • Ensure Bank Secrecy Act reporting is accurate and timely; complete branch CTRs, and complete or submit SAR-related documentation, Internal Suspicious Activity Tracking Reports, and negotiable instrument logs as applicable.
  • Execute regulatory and compliance requirements, maintain current knowledge of requirements including BSA and Regulations CC, DD, and E, and provide ongoing training to teller staff as needed.
  • Work with the Branch Manager to maintain compliance with branch security policies, including maintenance and testing of security devices.
  • Work with the Branch Manager to control branch expenses.
  • Participate in community activities and organizations.
  • Fill in at the platform or teller station when needed.
  • Adhere to bank policies and procedures and perform other duties as assigned.
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