Assistant Branch Manager - Sales Manager Trainee
About The Position
The Assistant Branch Manager is an entry-level financial services role with an 18–24 month paid, on-the-job training program in branch operations and management. The position is designed to prepare employees for promotion to Branch Manager, which typically requires relocation. A full relocation package is provided for moves more than 50 miles and when promoted to Branch Manager. The role focuses on helping customers meet their financial goals by originating loan business, understanding customer needs, recommending consumer loan and voluntary product solutions, and educating customers about lending services, credit improvement, and debt consolidation. The Assistant Branch Manager guides customers through loan applications and makes payment reminder calls as needed. The position also supports branch operations by evaluating loan applications, performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims. The Assistant Branch Manager assists the Branch Manager with recruiting and training, developing and implementing plans to meet sales goals, promoting company core values, and maintaining an outstanding customer experience. This position is 100% onsite. Compensation is $45,000 per year, paid hourly, plus an uncapped monthly bonus that averages $8,000 annually.
Requirements
- Bachelor's degree; ideal majors include Business, Finance, Sales, or a related field.
- Professional demeanor and positive attitude.
- Strong communication and customer relations skills.
- Ability to work independently and as a team member in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, auto insurance, and a satisfactory driving record.
- Must meet acceptable standards for criminal background history and credit history and pass a pre-employment drug screen.
- Must be eligible for insurance licensing to sell voluntary insurance products; eligibility is based on a criminal background check conducted by the state's department of insurance.
- Willingness and ability to relocate for promotion to Branch Manager.
Nice To Haves
- At least one year of customer-facing sales experience, such as retail sales or goal-oriented, incentive-based sales; preferred but not required.
Responsibilities
- Contact current and potential customers to originate new loan business.
- Listen to customers' needs and recommend suitable consumer loan and voluntary product solutions.
- Educate customers about consumer lending services, credit improvement, and debt consolidation.
- Assist customers through the loan application process and make payment reminder calls when needed.
- Evaluate loan applications, perform risk analysis, and make credit decisions.
- Administer loan closings and process insurance claims.
- Assist the Branch Manager with recruiting and training.
- Help develop and implement plans to meet sales goals while promoting company core values and ensuring an outstanding customer experience.
- Complete an 18–24 month paid on-the-job training program in branch operations and management.
Benefits
- Health insurance with employer contribution
- Dental insurance with employer contribution
- Vision insurance with employer contribution
- 15 days of paid time off to start, plus one additional personal day
- Paid holidays
- 401(k) plan with employer match after one year
- Company-provided life insurance
- Long-term disability insurance
- Short-term disability
- Employee Assistance Program with confidential mental health support
- Access to LinkedIn Learning's library of professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities, including an annual drive for St. Jude Children's Research Hospital
- Monthly incentive bonus pay
- Relocation assistance, including a full relocation package for eligible moves
- Internal promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
