Assistant Branch Manager-C

Security Equipment Supply Inc • Memphis, TN

3d • Hybrid

About The Position

The primary function of this position is to assist branch management in all areas of branch operations. This includes all aspects of daily operations involving sales and logistics staff while helping to implement policies, procedures and best practices to achieve the overall goals for the branch and Company.

Requirements

• Oral and written comprehension and expression
• Problem solving ability
• Possess ability to work autonomously and collaboratively
• Training and mentoring
• Basic knowledge of Microsoft Suite of products
• High school diploma or equivalent
• 5 to 7 years of relevant sales experience

Nice To Haves

• 1 to 3 years of management experience preferred
• Experience in low voltage industries specifically in fire and life safety, video surveillance, access control, and voice communication

Responsibilities

• Always maintain or exceed the SES standards for customer service. Variances in customer service levels should be addressed by working with individual or reported to Branch Manager or another applicable administrative manager
• Must have working knowledge of all branch operational and sales responsibilities including, but not limited to, counter and telephone sales, shipping, receiving, repairs/CRS, RM module, and inventory control.
• Work in tandem with Branch Manager in developing better vendor relations, setting up customer and employee trainings and counter days. Strategize with the Branch Manager and Marketing Department for a go to market approach.
• Assist in reduction of slow and dead stock to maintain inventory health
• Assist Branch Manager in achieving branch sales goals as set by the Sales Manager. This would include planning sessions to attain goals and mentoring of existing sales team.
• Achieve personal sales goals as set by Sales Manager and Branch Manager.
• Assist Branch Manager in recruiting, hiring, on-boarding, training, and development of Branch personnel.
• Oversee daily stocking / merchandising of the showroom.
• Consult with Branch Manager on handling of all employee evaluations, grievances, or other issues. Consult with Administrative Managers on these issues in the absence of the Branch Manager.
• Must possess the ability to perform all branch administrative tasks.
• Maintain regular, open communications with the Branch Manager to ensure the consistency of message in the branch. Maintain the same communication with the Corporate Office in the absence of the Branch Manager.
• Ensure all company policies and procedures are followed at all times and report any violations to the Branch Manager and/or the appropriate administrative manager.
• Assist Branch Manager in maintaining a safe, secure, and clean working environment.

Benefits

• Competitive compensation: market-aligned salary + performance incentives
• Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses
• Health benefits: affordable medical, dental, and vision plans
• Career growth: ongoing development, advancement opportunities, and a promote- from-within culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED