Assistant Branch Manager - Sales Manager Trainee
About The Position
The Assistant Branch Manager (ABM) is an entry-level financial services role with an 18–24 month paid, on-the-job training program covering branch operations and management. The position is designed to prepare employees for promotion to Branch Manager, which typically requires relocation; a full relocation package is provided for moves more than 50 miles. The ABM helps customers meet financial goals by developing new loan business, contacting current and prospective customers, understanding their needs, recommending consumer loans and voluntary products, and educating customers about lending services, credit improvement, and debt consolidation. The role also supports customers through loan applications and makes payment reminder calls when needed. Additional duties include evaluating loan applications, conducting risk analysis, making credit decisions, administering loan closings, and processing insurance claims. The ABM assists the Branch Manager with recruiting and training, developing and implementing sales plans, promoting company values, and ensuring an outstanding customer experience. This is a 100% onsite position. Compensation is $45,000 per year, paid hourly, plus an uncapped monthly bonus that averages $8,000 annually.
Requirements
- Bachelor’s degree required; ideal majors include Business, Finance, Sales, or a related field.
- Professional demeanor, positive attitude, and strong communication and customer relations skills.
- Ability to work independently and as a team member in a fast-paced environment while successfully navigating priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver’s license, reliable transportation, auto insurance, and a satisfactory driving record.
- Must meet acceptable standards for criminal background history and credit history, and pass a pre-employment drug screen.
- Must be eligible for insurance licensing to sell voluntary insurance products; eligibility is based on a criminal background check conducted by the state’s department of insurance.
- Willingness and ability to relocate for promotion to Branch Manager.
Nice To Haves
- At least 1 year of customer-facing sales experience, such as retail sales or goal-oriented, incentive-based sales; preferred but not required.
Responsibilities
- Contact current and potential customers to identify opportunities for new loan business.
- Listen to customers’ needs and recommend appropriate consumer loan and voluntary product solutions.
- Educate customers about consumer lending services, improving credit, and consolidating debt.
- Assist customers with the loan application process and make payment reminder calls when needed.
- Evaluate loan applications, perform risk analysis, and make credit decisions.
- Administer loan closings and process insurance claims.
- Assist the Branch Manager with recruiting and training.
- Help develop and implement plans to meet sales goals while promoting company core values.
- Help ensure an outstanding customer experience.
Benefits
- Health insurance with employer contribution
- Dental insurance with employer contribution
- Vision insurance with employer contribution
- 15 days of paid time off to start, plus one additional personal day
- Paid holidays
- 401(k) plan with employer match after one year
- Company-provided life insurance
- Long-term disability coverage
- Short-term disability coverage
- Employee Assistance Program with confidential mental health support
- LinkedIn Learning access to more than 10,000 professional development courses
- Monthly incentive bonus pay
- Relocation assistance, including a full package for promotion-related moves over 50 miles
- Employee of the Month Program
- Philanthropic support for multiple charities, including an annual drive for St. Jude Children’s Research Hospital
- Professional offices with a friendly team environment
- Internal promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
