Sales Operations - Assistant Branch Manager Colorado Springs

Helix Traffic Solutions, LLC•Colorado Springs, CO

40d•Onsite

About The Position

The Assistant Branch Manager will assist Management in creating and maintaining a smooth, productive, cohesive operation. This role is crucial for ensuring the efficient functioning of the branch, supporting the Branch Manager in daily operations, personnel management, and quality control. The position involves working closely with management and staff, managing administrative tasks, and contributing to the overall success and safety of the branch's operations.

Requirements

Knowledge of basic computer software skills (Excel, Microsoft Word, and Outlook).
Interpersonal skills to give guidance, direction, and assistance to team members.
Superior customer service and problem-solving skills.
Excellent written and verbal communication and follow through skills.
Comfortable in fast-paced and high-pressure environments.
Willingness to travel, working after hours, weekends and holidays.

Responsibilities

Assist Management in creating and maintaining a smooth, productive, cohesive operation.
Manage daily reports, timecards, and schedules.
Assist in ensuring quality control.
Assist in supervision of all branch personnel.
Assist in conducting employee performance reviews.
Oversee scheduling and dispatch of crews.
Logistics for job equipment assistance.
Execution of company policies and procedures particularly related to HR, safety, and quality control.
Assist in hiring, sanctioning, counseling, and termination of branch employees and executing required paperwork.
Provide guidance, direction, and assistance to team members.
Handle customer service and problem-solving.
Work closely with current management and senior staff.
Manage project management, profitability, and ticket/quantity review.