Assistant Manager

Security Finance • Tallahassee, FL

23d • Onsite

About The Position

Professional Financial Services (PFS) is looking for an Assistant Branch Manager to join their Tallahassee, FL team. This role is a leadership opportunity within Branch Operations, focusing on financial services. The Assistant Branch Manager will partner with the Branch Manager to support the daily operations and performance of the branch, build customer and dealership relationships, evaluate loan applications, review documentation, and manage account activities. The position also involves coaching employees, achieving branch goals, and providing leadership in the Branch Manager's absence.

Requirements

• 0–2 years of relevant auto-finance experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Strong Microsoft Excel and computer skills.
• Ability to manage multiple time-sensitive priorities.
• Ability to build professional relationships with customers, dealerships, and coworkers.
• Ability to handle confidential financial information with discretion.
• Ability to coach employees and provide leadership when the Branch Manager is away.
• Valid driver's license, required automobile insurance, and reliable transportation.
• Availability to work evenings and Saturdays as needed.

Responsibilities

• Build positive relationships with customers and dealership partners.
• Evaluate loan applications and make credit decisions within delegated authority.
• Review loan and funding documentation for accuracy, completeness, and compliance.
• Communicate funding requirements and credit decisions professionally and promptly.
• Support account management and collection activities for delinquent accounts.
• Negotiate payment arrangements within company guidelines.
• Authorize repossessions when appropriate and within established requirements.
• Monitor payment arrangements and follow up on customer commitments.
• Help achieve branch goals related to account growth, delinquency control, and profitability.
• Coach and guide branch employees and help coordinate daily priorities.
• Partner with the Branch Manager to identify performance opportunities and implement action plans.
• Provide branch leadership when the Branch Manager is absent.
• Support administrative responsibilities such as processing payments, loan packages, and bank deposits when needed.

Benefits

• Competitive benefits package
• Medical insurance
• Dental insurance
• Life insurance
• Short- and long-term disability
• 401(k) with company matching
• Profit-sharing opportunities
• Paid vacation time
• Paid sick time
• Paid holidays
• Training and professional development
• Opportunities for career advancement
• Monthly bonus potential based on branch performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED