Assistant Branch Manager/Personal Banker

S&T Bank • Greensburg, PA

31d • $36,438 - $80,850 • Onsite

About The Position

This role involves profiling customers to identify their financial service needs and referring them to other business lines when appropriate. The position is responsible for opening loan and deposit accounts and achieving individual sales goals, including loan and deposit production, as assigned by Retail Leadership and the Branch Manager. The Assistant Branch Manager/Personal Banker also provides support to the Branch Manager.

Requirements

• Requires a high school diploma or equivalent.
• Requires specialized training or a two-year degree.
• Successful completion of PB requirements.
• Five to ten years of general business experience.
• Successful completion of the retail training program required.
• Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator.
• Registration must be maintained annually in accordance with the S.A.F.E. Act.

Nice To Haves

• One to two years of supervisory experience preferred.
• Completion of the Frontline, Platform Sales & RSS Operational training as assigned by Consumer Bank Training in conjunction with Retail Operations.
• Demonstration of product knowledge, sales aptitude, and service expectations in a successful manner.
• Completion of Bank’s leader classes (STELLAR) as assigned by Employee Services.
• Completion of Leadership courses as scheduled by Consumer Bank Training.

Responsibilities

• Profile customers to determine financial services needs and refer them to other Lines of Business.
• Open loan and deposit accounts.
• Achieve individual goals including loan and deposit production and other sales goals.
• Provide support to the Branch Manager.
• Create a working environment focused on exceptional service and sales efforts.
• Coach staff regarding sales expectations and goal achievement.
• Focus on execution of sales conversations, note-taking, and profiling customers to determine and recommend appropriate loan and deposit products.
• Utilize appropriate customer service/correspondence software to streamline efficiency.
• Conduct interviews with customers to determine financial needs.
• Follow up with customers by suggesting solutions that meet their stated and unstated needs.
• Prepare loan applications using LOS software and coordinate loan document preparation.
• Open new deposit accounts and produce necessary documents.
• Suggest additional bank services such as other loan accounts, deposit services, and insurance products.
• Make referrals to line of business as needed.
• Follow up on loans and deposit accounts opened and correct deficiencies or document exceptions.
• Complete outbound campaign calls on new and existing customers to generate new business.
• Work with customers on loan inquiries and take loan applications.
• Contribute to Branch goals and sales and service standards.
• Execute professional sales and service behaviors in alignment with the Bank’s purpose, values, and core drivers.
• Maintain a good working relationship with bank employees in other departments.
• Demonstrate strong interpersonal skills and the ability to work independently and as a team player.
• Complete NLMS requirements as part of the S.A.F.E. Act certification.
• Perform other duties as assigned to support branch operations.

Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
• Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
• S&T Bank believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
• S&T Bank is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties.
• If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at: Phone: [phone] Email: [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree