Assistant Banking Center Manager - SB Galleria

PROSPERITY BANK•Houston, TX

2d•Onsite

About The Position

The Assistant Banking Center Manager (ABCM) is responsible for ensuring that the goals of the branch are met by providing excellent customer service in a team-building atmosphere. The ABCM's typical responsibilities include opening new accounts, assisting customers and lenders, and providing operational support to the Banking Center Manager. The ABCM is also responsible for managing operations in the absence of the Banking Center Manager.

Requirements

Associate degree in business or a related field, or an equivalent combination of training and work experience.
Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.
Minimum three years’ related experience in a financial institution.
Minimum of two years supervisory experience.
Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow.
Ability to apply logical or scientific thinking to define problems, collect data, establish facts and draw conclusions.
Ability to interpret a variety of technical instructions and to deal with multiple variables.
Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.
Ability to perform very simple algebra.
Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to conduct training, communicate at panel discussions, and make professional presentations.

Responsibilities

Promote and cross-sell the Bank’s products and services by assisting customers in their selection to meet their financial needs.
Perform banking center activities such as opening new accounts, safe deposit duties, stop payment requests, check recorders, and wire transfer requests.
Monitor cash limits for the tellers, vault, ATM, and total office.
Monitor reports to ensure that MIL and CTR reporting is completed timely and accurately, and assure transmission of reports to the Compliance Department.
Ensure ATM is balanced and the proper cash supply is within limits.
Review and monitor deposit account exceptions and ensure exceptions are cleared in a timely manner.
Participate in branch audits on an established schedule.
Review NSF and overdraft reports for assigned customer portfolios; approve or decline such exceptions within approved limits.
Maintain strong knowledge of the financial industry and support staff development and growth.
Process moderately complex customer transactions, problems, or inquiries and assume responsibility in the absence of the Banking Center Manager.
Consistently maintain exceptions at less than 30 days.
Ensure compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.
Approve teller sheets to ensure balancing, reporting, and cash limits are within approved limits.
Perform alarm testing and 911 testing in accordance with established guidelines.
Provide leadership, training, and/or support to staff, and lead team meetings.
Approve timecards by payroll deadlines.