Assistant Associate, Business Leadership - Ticketing

Adelphi Group•New York, NY

4d•$50,000 - $55,000•Hybrid

About The Position

We are seeking a highly organized and detail-oriented Assistant Account Executive to join our Ticketing and Communications team within the Entertainment Access division for a high-profile client. This role will support the project management and execution of client entertainment initiatives across Arts & Theater, Music, Sports and Premium events.

Requirements

1–2 years of experience in entertainment, ticketing, marketing, or account support preferred.
Familiar with industry ticketing platforms.
Strong organizational, communication, and multitasking skills.
Proficiency in Microsoft office series (such as Excel, PowerPoint) and a comfort level with learning new ticketing systems and platforms.
Strong editing and proofreading skills a plus.
Comfortable working in a fast-paced environment with cross-functional teams.
Ability to work collaboratively with internal teams and external partners.
Detail-oriented with an ability to handle shifting priorities and deadlines.
Solid communication skills – written and verbal.
Passion for the Arts, Theater, Broadway and Music and Entertainment.
Self-motivated, enthusiastic, resourceful and solution-oriented.
Polished, professional demeanor.
You’re a quick learner and you play well with others, of all kinds.

Responsibilities

Assist in the coordination and execution of ticketing and servicing projects across various entertainment verticals.
Collaborate with broader entertainment teams on ticketing-related tasks, including ticket tracking (counts and gross revenue), researching ticketing platforms, gathering ticketing links, and ensuring accurate branding and purchase paths.
Provide on-site event support by managing guest lists and assisting with ticketing platform programming as needed to ensure seamless guest experience.
Schedule and document meetings related to ticketing and servicing initiatives.
Liaise with venue partners to set up ticket offers and audit ticketing platforms to ensure accuracy and optimal performance.
Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events through weekly updates.
Translate venue seating maps into Excel-based tracking documents.
Manage multiple projects simultaneously while maintaining exceptional attention to detail and organization.
Work with the Analytics team to ensure the timely and accurate delivery of reporting.
Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
Provide occasional support to the Communications team, including assisting with programming the bi-weekly entertainment newsletter using Salesforce tools and platforms.
Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
Monitor industry trends and innovations and assist with program research and reporting as needed.
Develop a thorough understanding of the agency's offerings, mission, and vision.
Demonstrate and uphold Momentum's values.
Perform other duties as assigned.