Assistant and Service Center Manager
About The Position
Are you ready to level up your management skills? Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is looking for experienced leaders to join our team! Whether you're stepping into management or already leading a team, this is your chance to learn the ins and outs of service center operations, grow your leadership skills, and accelerate your career. Whether you're ready to step into your first management role or already managing a team, this position is your path to professional growth. As an Assistant or Service Center Manager, you'll help lead daily operations, support and develop a strong team, and provide top-tier customer service. If you're ready to grow with a company that promotes from within, values hands-on leadership, and supports career development, we want to hear from you.
Requirements
- At least 1 year of experience as a supervisor, shift leader, or assistant manager and 6 months of automotive experience
- OR
- 2 years of experience as a supervisor, shift leader, or assistant manager in a customer-facing retail role
- Minimum 2 years of managerial or supervisory experience in the quick lube or automotive industry
- Positive attitude and team-first mindset
- Willingness to learn and grow in a fast-paced environment
- Strong communication and customer service skills
- Reliable transportation
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks.
- Able to learn and follow the VIOC SuperPro process for all services.
- Achieve SuperPro certification.
- Must have reliable transportation.
Responsibilities
- Provide exceptional customer service and address any concerns or questions.
- Perform oil changes, filter replacements, and lubrication services for vehicles.
- Inspect vehicles for any potential issues or areas that require attention.
- Conduct basic maintenance tasks such as tire rotations and fluid level checks.
- Basic computer knowledge/aptitude
- Keep track of inventory and ensure all supplies are readily available.
- Maintain a clean and organized work environment.
- Follow safety protocols and guidelines to ensure a safe working environment.
- Inspecting and replacing car lights and wipers.
- Check fluid levels and add fluids to vehicle when necessary.
- Inspect/replace engine air filter and cabin air filter.
- Add oil to engine in the proper amount based on specifications of vehicle make/model.
- Able to remove/rotate/lift/reinstall tires for tire rotation service.
- Lubricate necessary components of the chassis/driveline.
- Perform additional services on cooling systems and transmissions.
- Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
- Able to move from bay to bay to perform services on multiple vehicles.
Benefits
- Paid on-the-job training
- No late evenings - Most locations close by 7pm
- Competitive pay set at $25.50 per hour for the Assistant Managers and $30.50 per hour for the Service Center Managers
- Now offering Earned Wage Access through DailyPay!
- Promoting from within - 95% of upper-level management started out in an entry-level position
- Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
- Tuition Reimbursement
- Employee Discount - 50% off most services for up to 2 vehicles
- Medical, Dental, Vision, and 401(k) Savings plan
- Terms and conditions may apply and benefits may differ depending on location
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Repair and Maintenance
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
