Service Center Manager

Dayton Freight • Knoxville, TN

2d

About The Position

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives. Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions Maintains excellent communication with external and internal customers Analyzes revenue statistics Identifies sales opportunities and develops customer solutions Keeps fully informed of competitor developments Recruits, qualifies, interviews, hires, trains and develops Service Center personnel Develops sales/marketing action plans to maximize territory revenue Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations Evaluates all freight claims Ensures that Service Center premises are protected and maintained Facilitates informational meetings with Service Center team members Effectively handles special assignments as directed

Requirements

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget
• Legally eligible to work in the United States
• Fluent in English

Responsibilities

• Responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities
• Inspects and measures Service Center performance
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees