Assistant Administrator

Trio Healthcare•Glen Allen, VA

2d•Onsite

About The Position

The Assistant Administrator will support and assist in leading facility operations in alignment with organizational goals and regulatory standards. This role involves participating in process improvement initiatives to enhance resident experience, operational efficiency, and workplace culture. The Assistant Administrator will also assist in planning, implementing, and monitoring programs and systems that ensure high-quality resident care and support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans.

Requirements

Demonstrate personal integrity and professionalism in all interactions.
Ability to function independently.

Nice To Haves

Knowledge of federal, state, and local regulations.
Experience in HR-related processes such as recruitment, onboarding, retention, and staff development.
Experience in managing facility budgets.
Experience in census development and marketing strategies.

Responsibilities

Support and assist in leading facility operations in alignment with organizational goals and regulatory standards.
Participate in process improvement initiatives designed to enhance resident experience, operational efficiency, and workplace culture.
Assist in planning, implementing, and monitoring programs and systems that ensure high-quality resident care.
Support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans.
Provide support in hiring, training, evaluating, coaching, counseling, and developing department staff.
Help ensure adherence to fair and lawful employment practices.
Assist department managers in performance monitoring, communication of policies, and staff engagement.
Foster a culture of empowerment, creative problem solving, and teamwork across facility departments.
Assist with the development, monitoring, and evaluation of the QA/QAPI program.
Maintain knowledge of federal, state, and local regulations, supporting the facility in meeting compliance requirements.
Participate in survey readiness activities, surveys, and corrective action planning.
Complete facility rounds to monitor care delivery, cleanliness, safety, staff morale, and resident satisfaction.
Promote a positive customer service philosophy for internal and external stakeholders.
Assist with communication to residents and families regarding concerns, service changes, and satisfaction initiatives.
Support the development of facility relationships with regulators, healthcare providers, and community partners.
Serve as a resource to families and community members regarding health care services and facility programs.
Support HR-related processes such as recruitment, onboarding, retention, and staff development.
Assist in monitoring staffing levels and turnover, implementing strategies to maintain adequate and stable staffing.
Help ensure compliance with employment laws, company HR policies, and practices promoting morale and retention.
Assist in managing facility budgets, including monitoring labor costs, expenses, receivables, and payables.
Help ensure business practices meet company standards and that financial policies are followed.
Support communication of budget guidelines and performance expectations to department managers.
Participate in census development, marketing strategies, and implementation of new business opportunities.
Assist with oversight of facility grounds and equipment to ensure safe, clean, and orderly conditions.
Help identify and resolve hazardous conditions or environmental concerns.
Attend required in-service trainings and CEUs to maintain competencies.
Support special projects as assigned by the Administrator or COO.
Function independently while demonstrating personal integrity and professionalism in all interactions.