Assistant-Administrative Clinical Care
IU Health•Indianapolis, IN
•Onsite
About The Position
This role provides essential administrative support within a clinical practice, ensuring smooth coordination of patient care, communication, and operational workflows. This position serves as a key liaison between internal clinical teams and external providers, supporting patient transitions of care and maintaining accurate documentation.
Requirements
- High School Diploma/GED is required.
- Requires 0-2 years of relevant experience.
- Requires basic proficiency in MS office (Word, PowerPoint, Excel).
- Requires demonstrated proficiency in electronic health records and patient-facing communication.
Nice To Haves
- Experience in an administrative or clinical support role within healthcare
- Strong computer skills with ability to learn and navigate systems such as EMR, RedCap, Cerner, and Epic
- Highly organized with strong attention to detail
- Comfortable working with patient documentation, data tracking, and fax systems
- Strong communication and coordination skills
- Experience with a matrix organization and complex work environment is a plus.
- Experience with medical terminology is preferred.
Responsibilities
- Maintain daily team census and new admission lists
- Complete admission sheets for all new patients
- Track and update patient movement (discharges, transfers, changes in service)
- Distribute admission and transfer summaries to Primary Care Physicians and OB offices
- Follow up on outstanding discharge summaries to ensure completion
- Coordinate and obtain completed Home Care documentation for discharged patients
- Manage inbound and outbound fax communications and ensure documentation accuracy
- Support clinical workflows through documentation tracking and communication coordination
- Coordinate patient scheduling, referrals, and follow-ups
- Maintain and update patient health records in the EHR system
- Verify insurance and support authorization processes as needed
- Respond to patient and provider inquiries with professionalism and empathy
- Assist with general administrative support including calendar and meeting coordination
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
