Assistant Account Manager - Commercial Lines

Ansay & AssociatesChippewa Falls, WI
Onsite

About The Position

The Assistant Account Manager is an entry-level, training-focused role designed to support the Commercial Lines team. This position provides hands-on experience and development opportunities, with a typical progression toward an Account Manager or Internal Service Center role.

Requirements

  • High school diploma or GED
  • Strong attention to detail and organizational skills
  • Effective written and verbal communication
  • Problem-solving mindset with a proactive approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Team-oriented with a positive, “can-do” attitude
  • Commitment to continuous learning and professional growth

Responsibilities

  • Support Account Managers with daily service and administrative tasks
  • Process basic Certificates of Insurance
  • Submit simple policy changes and process endorsements
  • Assist with limited customer service inquiries
  • Perform data entry and maintain accurate records in the agency system
  • Shadow team members to build knowledge and skills
  • Complete scanning, documentation, and clean-up projects
  • Review renewal spreadsheets and assist with documentation processing
  • Manage incoming and outgoing mail and related materials
  • Complete additional tasks and projects as assigned
  • Primarily non-client-facing responsibilities while in training
  • Learn and navigate the Agency Management System (AMS)

Benefits

  • Competitive compensation
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Career development and continuing education support
  • Licensing and certification reimbursement
  • Wellness initiatives and employee support programs
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