Assistant Account Manager - Specialty Real Estate
About The Position
At HUB International, we are committed to fostering a workplace that invests in its people, celebrates its communities, and builds inclusive cultures. We are recognized for our commitment to belonging and community, earning accolades such as Newsweek's America's Greatest Workplaces for Culture, Belonging, and Community and America's Most Patriotic Companies. We also rank highly for supporting women in finance and have a top-rated internship program. HUB International is a global leader in insurance brokerage, offering a wide range of insurance, retirement, and wealth management products and services through over 540 locations and more than 20,000 professionals across North America. We combine global resources with regional agility to provide our employees with the tools, support, and community needed for career growth. This role is part of the Commercial Lines Specialty Real Estate team and operates on a hybrid schedule in our Wilmington, MA office.
Requirements
- Related insurance support experience.
- Producer’s license or ability to obtain license within six months of hire.
- Proficiency with Microsoft Office and automated agency management systems.
- Excellent customer service and communication skills.
- Ability to prioritize workload and execute tasks with focused attention to detail and a sense of urgency.
- Ability to problem-solve and communicate outcomes to stakeholders.
- Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
- High school or equivalent education.
Responsibilities
- Support Account Managers in all aspects of client service, marketing, and renewal of commercial insurance accounts.
- Assist with pre-renewal processes, capturing information, and assembling renewal submissions.
- Complete pre-work for Critical Path and participate in strategy meetings for client accounts.
- Collaborate with the Account Management Team on service strategies to align with client business needs and insurance objectives.
- Update and maintain agency management systems with policy details for renewals, endorsements, audits, and cancellations.
- Create summaries of insurance for existing clients and templates for new/renewal business, detailing coverages, exclusions, and endorsement terms.
- Obtain loss run data from carriers and assist in developing loss analysis worksheets.
- Update Acord applications and exposure schedules, prepare MA RMV forms, issue evidence of property and certificates of liability, and monitor emails for the account management team.
- Maintain internal resources and stay informed on industry news, trends, and trade publications.
- Conduct business in a manner that demonstrates an understanding of the business and earnings implications.
- Perform other responsibilities as assigned by Manager/Team Leader.
Benefits
- Medical, Dental, Vision, and Prescription Drug Coverage
- Health Plan Reimbursement Program
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- 401(k) Savings Plan
- Life and Disability Plans
- Long-Term Care
- Employee Assistance Program (EAP)
- Comprehensive Wellness Program
- Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
- Low-Cost Loan Program and Student Loan Resources
- Vacation, Holiday, Sick, and Personal Time Off
- Flexible Work Arrangements
- Dress for Your Day Policy
- Comprehensive Onboarding and Continuing Education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
