Transtar - Assistant Account Manager

Transtar Insurance/Bluestar ClaimsDubuque, IA
$20 - $25

About The Position

At Transtar Insurance Brokers, Inc., we’re not just an insurance agency—we’re a team built on trust, growth, and collaboration. As a leading commercial insurance firm specializing in transportation, we take pride in fostering a workplace where employees are not only valued but empowered to grow. Here, your voice matters, your ideas make an impact, and your success is our success. We believe in turning jobs into long-term careers by providing mentorship, growth opportunities, and a true sense of belonging. When you join Transtar, you're joining a family that celebrates wins together and supports each other every step of the way. Are you detail-oriented, proactive, and passionate about learning? As an Assistant Account Manager, you'll play a vital role in supporting our client service operations while developing the skills to advance your career within our organization. This is a fantastic opportunity for someone who’s looking to grow professionally in a supportive and team-driven environment.

Requirements

  • High school diploma or equivalent
  • One year of administrative or office experience preferred
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and general tech-savviness
  • Strong communication and organizational skills
  • A positive, team-oriented attitude and eagerness to learn

Nice To Haves

  • Associate’s degree a plus

Responsibilities

  • Assist the Account Managers and learn key responsibilities for career advancement
  • Manage daily administrative tasks with precision and organization
  • Process client requests and handle documentation across multiple systems
  • Create professional documents including spreadsheets, forms, and correspondence
  • Coordinate incoming and outgoing mail, faxes, and courier packages
  • Provide excellent customer service by answering phones and directing inquiries
  • Collaborate with the accounting team through accurate data entry
  • Contribute to special projects and process improvements
  • Maintain confidentiality, professionalism, and efficiency in all tasks

Benefits

  • Medical, Dental & Vision Insurance
  • Life Insurance Coverage
  • Health Savings and Flexible Spending Accounts
  • Paid Vacation and Sick Leave Accrual
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