Assistant Account Executive

Umbrella IncorporatedToronto, ON

About The Position

We are seeking an Associate Account Executive to join our sales team and drive revenue growth across our commercial accounts. This role is responsible for managing a portfolio of strategic and growth-oriented customer accounts, driving renewals, identifying upselling and cross-selling opportunities, and supporting customers throughout the sales cycle. This is an excellent opportunity for someone looking to accelerate their career in sales by managing high-value public sector and commercial accounts, gaining exposure to complex deals, and working alongside experienced Account Executives. You’ll play a key role in expanding customer relationships and directly contributing to business growth. You’ll be part of a collaborative and fast-paced sales team that values ownership, continuous learning, and customer success. This is an active opportunity.

Requirements

  • 2–3 years of experience in inside sales, account management, customer success, or a related sales role
  • Strong communication and relationship-building skills
  • Experience preparing customer quotes, proposals, and pricing
  • Ability to manage multiple accounts and opportunities simultaneously
  • Experience using sales and workflow tools such as Salesforce, Jira, or similar platforms
  • Strong organizational and follow-up skills
  • Self-motivated, customer-focused, and results-oriented

Nice To Haves

  • Experience working with technology, software, or IT solutions is an asset
  • Experience working with vendors, distributors, or channel partners is preferred

Responsibilities

  • Manage a portfolio of strategic and growth-oriented commercial accounts, including renewals and account expansion opportunities.
  • Build and maintain strong relationships with customers, including strategic public sector clients such as municipalities and Supply Ontario accounts.
  • Work closely with vendors, distributors, Account Executives, and internal teams to deliver a seamless and high-quality customer experience.
  • Prepare quotes, proposals, and pricing solutions for customers.
  • Independently manage and close sales transactions.
  • Identify and pursue upselling and cross-selling opportunities within existing accounts to drive revenue growth.
  • Conduct basic discovery calls and virtual product demonstrations when required.
  • Follow up on leads and maintain an active sales pipeline.
  • Maintain accurate records of customer interactions and opportunities using tools such as Salesforce and Jira.
  • Partner with Account Executives to advance and close strategic opportunities.
  • Collaborate with sales, support, operations, and product teams to ensure customer success.
  • Meet or exceed assigned sales goals and performance metrics.

Benefits

  • Competitive compensation package
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Opportunities for ongoing training and professional development.
  • Supportive work environment with a focus on safety and innovation.
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