Assist Community Manager

The Michaels Organization•Round Lake, IL

About The Position

The Assistant Community Manager assists in all phases of property operations under the supervision of the Community Manager. Responsibilities include general administration, leasing, and maintenance coordination. The role may also participate in budget preparation and control, and in directing and controlling property resources. The position works primarily in an office environment, with duties that may include meeting residents in their units, showing units to prospective residents, and walking around and inspecting the property, including multi-story facilities. Work may take place around cleaning solvents, paint fumes, and landscaping chemicals. Evening and weekend work may be required.

Requirements

At least one year of experience in residential real estate management.
High school diploma or equivalent.
Professional appearance and ability to resolve conflicts professionally.
Excellent organizational skills and attention to detail.
Complete company-required certification training and testing after hiring.

Nice To Haves

Experience with Tax Credit, Section 8, and/or Public Housing.
Two or more years of college.

Responsibilities

Conduct resident recertification interviews, complete related paperwork and system entries, and submit materials to the corporate office.
Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date/time stamp, and log rental applications.
Show vacant units and promote property amenities.
Maintain knowledge of Accounts Payable and Receivables procedures and assist the Community Manager with collections.
Assist the Community Manager with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
Execute leasing marketing campaigns, including promotions and property and unit tours; prepare, process, and modify lease agreements and related forms.
Monitor competition and market conditions affecting leasing and operations, and adjust business and marketing models to maintain competitiveness and compliance with applicable federal and state laws.
Retrieve messages from the property messaging service and follow up with calls as necessary.
Stay current on applicable residential rental property laws and regulations and company processes and procedures.
Assist the Community Manager with ordering office supplies as needed.
Initiate, track, and close property work orders using applicable systems.
Assist the Community Manager with other tasks and duties as required.