Assist Community Manager

The Michaels Organization • Williamsport, PA

2d

About The Position

The Assistant Community Manager works under the supervision of the Community Manager and assists with all phases of property operations, including general administration, leasing, and maintenance. The role may also participate in budget preparation and control and in directing and controlling property resources. The position is primarily based in an office but involves meeting residents in their units, showing units to prospective residents, and walking the property to conduct inspections. Evening and weekend work may be required.

Requirements

• At least one year of experience in residential real estate management.
• High school diploma or equivalent.
• Professional appearance and ability to resolve conflicts professionally.
• Excellent organizational skills and attention to detail.
• Ability to meet residents in their units, show units to prospective residents, walk around the property, and climb stairs in a multi-story facility.
• Ability to work around cleaning solvents, paint fumes, and landscaping chemicals.

Nice To Haves

• Experience with Tax Credit, Section 8, and/or Public Housing.
• Two or more years of college.

Responsibilities

• Conduct resident recertification interviews, complete paperwork and system entries, and submit materials to the corporate office.
• Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date and time stamp, and log rental applications.
• Show vacant units and promote property amenities.
• Maintain knowledge of Accounts Payable and Receivables procedures and assist the Community Manager with collections.
• Assist the Community Manager with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
• Execute leasing marketing campaigns, including promotions and tours of the property and rental units.
• Prepare, process, and modify lease agreements and related forms.
• Monitor competitors and market conditions affecting leasing and operations, and adjust business and marketing models to help maintain competitiveness and compliance with applicable federal and state laws.
• Retrieve messages from the property messaging service and return calls when necessary.
• Stay current with applicable residential rental property laws and regulations and company processes and procedures.
• Assist the Community Manager with ordering property office supplies when needed.
• Initiate, track, and close property work orders using the applicable systems.
• Assist the Community Manager with other tasks and duties as required.

Benefits

• Competitive wage.
• Comprehensive benefits package including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED