Assignment Coordinator - North Bay

Extendicare • North Bay, ON

9d • Onsite

About The Position

As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. ParaMed Home Health Care is Canada’s leading provider of home care service, operating across Ontario, Alberta, Manitoba and Nova Scotia since 1974. With 10,000 employees and over 75,000 patients, ParaMed is proud of the impact it brings to communities through the delivery of high-quality patient centered care. ParaMed is a division of Extendicare, a leading seniors care organization. The company is committed to fostering an accessible, inclusive, and equitable hiring process, accommodating the needs of applicants throughout all stages of recruitment and selection upon request.

Requirements

• Strong computer skills
• Superior Customer service skills
• Ability to effectively communicate both orally and written
• Compassion and empathy when interacting with patients and their families

Nice To Haves

• One year administrative or office experience
• Scheduling experience

Responsibilities

• Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized system
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions

Benefits

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers
• Opportunity to grow within company
• Competitive compensation that reflects the value of this role and the unique qualifications each candidate brings
• Comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees