Asset Technology Field Technician 1

HOLT Group • San Antonio, TX

13d • Onsite

About The Position

The Asset Technology Field Technician I installs, repairs, upgrades, calibrates and troubleshoots current telematics products on Cat and other equipment brands of heavy machinery. In addition, this position trains customers on machine telematics products. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

• High School diploma or equivalent required
• More than one year of electrical troubleshooting or repair experience required; three or more years preferred
• Valid Driver’s License required
• Knowledge with current computer software, related hardware, and machine electronic systems
• Basic mechanical knowledge and related tools, including their designs, uses, repair, and maintenance
• Ability to operate multiple sized and brands of heavy equipment to include motor graders, dozers, loaders, skid steers, asphalt trimmers, rock mills and paving systems
• Ability to troubleshoot and repair various electronic systems related to machine technology products.
• Must be able to read and understand wiring diagrams
• Ability to build and pin out cables
• Excellent work habits, accuracy, attention to detail, and quality of work
• Excellent customer service skills
• Verbal and written communication skills
• Ability to follow logical troubleshooting procedures
• Critical thinking and problem-solving skills
• Ability to work independently and as part of a team
• Ability to read and understand instructions
• Ability to listen to and understand instructions and ideas presented through spoken words and sentences
• Basic computer skills and the ability to work in Microsoft Office Word, Excel

Nice To Haves

• Additional technical training and/or Associates Degree in related field preferred

Responsibilities

• Install telematics devices on heavy equipment in the field requiring the use of hand tools and understands wiring diagrams, splicing and building wiring harnesses, updating of flash files and PC configuration
• Repair telematics devices on heavy equipment in the field to include installing and confirming firmware
• Upgrade or replace telematics components on heavy equipment in the field to include the flashing of machine or attachment ECM firmware
• Troubleshoot and test telematics components on heavy equipment in the field to include the flashing of ECM firmware
• Requires regular and punctual employee attendance
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED