Asset Set Up Team Lead

U.S. Bank • Saint Paul, MN

8d • Hybrid

About The Position

The Custody Operations Specialist – Team Lead supports the Asset Setup team within Custody Operations by coordinating daily production activities, supporting team execution, and assisting the manager with operational oversight. This role functions as a key support resource to ensure work is completed accurately, on schedule, and in alignment with process and control requirements. The position includes a mix of production support, coordination, quality review, and testing responsibilities.

Requirements

• Bachelor's degree, or equivalent work experience OR Associate's degree and four or more years of relevant experience

Nice To Haves

• Basic understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial & Institutional Banking business lines and clients
• Ability to quickly learn custody operational functions, systems (Trust 3000, SWP), procedures, various products and/or services, for assigned area(s)
• Ability to multitask and meet established deadlines in a dynamic work environment
• Demonstrated analytical, problem-solving, decision-making, and organizational skills
• Effective customer relations, interpersonal, and verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Experience supporting user acceptance testing or system implementations
• Experience with quality review or verification processes
• Exposure to audits or working with internal/external audit partners
• Experience collaborating across multiple operational teams
• Prior experience providing guidance, training, or informal team support

Responsibilities

• Coordinate and distribute daily, weekly, and monthly operational duties across the team
• Monitor production to ensure assigned work is completed accurately and on time
• Support scheduling of responsibilities and track completion of assigned tasks
• Provide training to new hires and existing team members on process updates and enhancements
• Assist with process-heavy periods by contributing to day-to-day production work as needed
• Perform enhanced verification and quality review beyond standard team-level checks
• Support user acceptance testing (UAT) for system changes, including: Creating and assigning test cases, Coordinating test execution, Tracking and following up on defects, Confirming resolution and retesting
• Assist with audit-related activities, including coordination with internal and external audit teams
• Partner with internal teams (e.g., Income, Settlements, Trade Services) to resolve escalations and support large-scale conversions or operational changes
• Participate in internal meetings and communications via email, Microsoft Teams, and in-person collaboration

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree