Asset Recovery Specialist

United Nations Federal Credit Union•Long Island City, NY

1d•Hybrid

About The Position

Join this collaborative team to assess lending risk and help minimize financial losses by recovering delinquent funds through collection letters, phone outreach, and skip tracing, while supporting UNFCU’s overall financial soundness. It will also provide the opportunity to hone your negotiating skills. This position is hybrid. NYC Salary Range - $62,290 - $64,000 annually; compensation is commensurate to geographic location.

Requirements

Effective communication skills
Clear understanding of loss mitigation and delinquency management
Proficiency in Microsoft Office
Good negotiation skills and creativity in reducing losses
Ability to organize work and set priorities
Ability to manage relationships at all levels throughout the organization and with credit union membership

Nice To Haves

Collections experience in a financial institution collecting on Auto, Visa, LOC, HELOC and Mortgages
Experience with FNMA and FreddieMac servicing requirements

Responsibilities

Manage delinquency by working accounts in the assigned queue in LMS daily to reduce delinquency and apply funds to delinquent accounts
Determine need for repossession and make appropriate recommendations to manager
Utilize online collection systems and document all collection efforts and telephone calls
Remove limits and/or place blocks on Visas and Lines of Credit
Update Visa default rates
Analyze member account portfolios and prioritize delinquent accounts
Recommend accounts to be referred to attorneys and monitor collection activity
Monitor payroll allocations
Communicate with members to notify them of past due loan payments in order to control delinquencies
Negotiate and make recommendations regarding loan workouts, deferments, and payment reductions
Review delinquency reports, recommend charge-offs, and maintain accurate records of collection activity
Provide courteous and professional service to UNFCU staff and members