Asset Recovery Officer I | Full-Time

Avadian Credit Union • Hoover, AL

3d • Remote

About The Position

Asset Recovery Officer I
Primary Job Role: Responsible for the collection and maintenance of delinquent accounts.

Requirements

• Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
• Knowledge of the legal regulation (FDCPA) pertaining to collections and lending preferred.
• Prompt and regular attendance required.
• Experience: One to three years experience in a financial institution or other collections organization preferred.
• Education: High school diploma or GED.

Nice To Haves

• Knowledge of the legal regulation (FDCPA) pertaining to collections and lending preferred.
• Experience: One to three years experience in a financial institution or other collections organization preferred.

Responsibilities

• Contact delinquent members by telephone and mail, determine the reason for delinquency, and take appropriate action to bring accounts current.
• Place appropriate codes, holds, and blocks on delinquent accounts and recommend action on those accounts that cannot be reached or make satisfactory arrangements.
• Manage 5-59 days past due collection queue to ensure work gaps and proper collection efforts have been performed.
• Maintain history files indicating all collection activity.
• Research and resolve credit-reporting disputes.
• Cross-sell Credit Union services when appropriate.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees