Asset Recovery Associate

VGM Group, Inc•Waterloo, IA

3d•Onsite

About The Position

An Asset Recovery Associate (ARA) will support the asset recovery process for Strategic Imaging (SI) and its clients. Responsibilities of this role will include preparing and processing device recovery kits, assisting with inventory tracking, and ensuring accurate documentation of recovery activities. An ARA will work closely with the Asset Recovery Lead and Warehouse Operations Manager to maintain efficient workflows and support general warehouse operations such as order fulfillment and inventory management.

Requirements

High School diploma or GED required
Proficiency in Microsoft Office
Ability to troubleshoot, think critically, and create solutions
Passion for improvement
Attention to detail and can multitask at a high level
Self-motivated with an understanding of urgency and getting projects completed above expectations
Effective interpersonal skills to communicate with organization staff and department managers to accomplish goals for productivity and operations
Work independently with little supervision
Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment
Visual abilities to include reading, distance vision and peripheral vision

Responsibilities

Assist in the preparation and processing of device recovery kits for clients
Help resolve basic issues related to shipping, packaging, and returns
Maintain accurate records of asset recovery activities
Monitor inventory levels and report shortages or discrepancies
Support process improvement initiatives as directed by the Asset Recovery Lead
Keep work areas clean, organized, and free of hazards
Assist with order fulfillment tasks including picking, packing, shipping, and receiving
Participate in time-sensitive projects and tasks
Collaborate with team members to ensure smooth warehouse operations
Follow safety protocols and contribute to a safe work environment
Perform other duties as assigned