Asset Recovery Generalist

HAPO Community Credit Union•Kennewick, WA

3d•$27 - $33•Onsite

About The Position

HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you. Come defy expectations with us! HAPO is now accepting applications for an Asset Recovery Generalist in Kennewick, WA. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO’s core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. The Asset Recovery Generalist is responsible for performing a wide range of duties, including but not limited to bankruptcy processing, charge-off and recovery, repossession support, compliance assistance, foreclosure activities, remarketing, and project-related tasks. The role will rotate among team members to ensure cross-functional coverage and continuity.

Requirements

High School Diploma or General Education Development (GED) certificate (required)
Associate degree required
Must be able to work 35-40 hours a week between the hours of 8:30am – 6:30pm M-F with occasional Saturdays required.

Nice To Haves

Bachelor’s degree (preferred)
Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)

Responsibilities

Provide support across all Asset Recovery functions and cross-functional tasks (legal, repossession, bankruptcy, collections)
Maintain vendor management records and ensure timely service delivery
Assist with departmental tasks, including mail processing, check posting, debt management proposals, payment research, and other administrative duties as assigned
Process Chapter 7, 11 and Chapter 13 bankruptcies, including filing claims and updating systems
Handle garnishments, foreclosures, and legal claims
Maintain general ledgers and submit NCUA Call Reports
Assign repossession orders and manage vendor relationships
Process impounds, insurance claims, and auction documentation
Review auction reports and ensure accurate sale postings

Benefits

No cost premium health insurance for all employees, including medical, dental and vision
Accidental death and dismemberment insurance
Long term and Short term disability
Competitive pay
Pension Plan
401K program with match
Flexible spending account (medical and dependent care)
0% interest on select personal loans
Employee Assistance Program (EAP)
Paid time off
12 paid holidays per year
Paid Birthday day off
HAPO Anniversary day off
Volunteer Opportunities (Both Paid and Volunteer)
Employee Milestone Anniversary Bonus