Asset Recovery Generalist
About The Position
HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you. Come defy expectations with us! HAPO is now accepting applications for an Asset Recovery Generalist in Kennewick, WA. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO’s core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. The Asset Recovery Generalist is responsible for performing a wide range of duties, including but not limited to bankruptcy processing, charge-off and recovery, repossession support, compliance assistance, foreclosure activities, remarketing, and project-related tasks. The role will rotate among team members to ensure cross-functional coverage and continuity.
Requirements
- High School Diploma or General Education Development (GED) certificate (required)
- Associate degree required
- Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)
- Must be able to work 35-40 hours a week between the hours of 8:30am – 6:30pm M-F with occasional Saturdays required.
Nice To Haves
- Bachelor’s degree (preferred)
- Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)
Responsibilities
- Provide support across all Asset Recovery functions and cross-functional tasks (legal, repossession, bankruptcy, collections)
- Maintain vendor management records and ensure timely service delivery
- Assist with departmental tasks, including mail processing, check posting, debt management proposals, payment research, and other administrative duties as assigned
- Process Chapter 7, 11 and Chapter 13 bankruptcies, including filing claims and updating systems
- Handle garnishments, foreclosures, and legal claims
- Maintain general ledgers and submit NCUA Call Reports
- Assign repossession orders and manage vendor relationships
- Process impounds, insurance claims, and auction documentation
- Review auction reports and ensure accurate sale postings
Benefits
- No cost premium health insurance for all employees, including medical, dental and vision
- Accidental death and dismemberment insurance
- Long term and Short term disability
- Competitive pay
- Pension Plan
- 401K program with match
- Flexible spending account (medical and dependent care)
- 0% interest on select personal loans
- Employee Assistance Program (EAP)
- Paid time off
- 12 paid holidays per year
- Paid Birthday day off
- HAPO Anniversary day off
- Volunteer Opportunities (Both Paid and Volunteer)
- Employee Milestone Anniversary Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
